Terryberry for ADP Workforce Now® Next Generation

How we use AI

• At Terryberry, we utilize AI to enhance the user experience and provide deeper insights, benchmarking, coaching, and drive engagement initiatives. Our goal in using AI is to complement the user experience, help create cross-platform strategies, provide more personalization, and add additional layers of security. Our current use of AI includes:
• AI Coaching: The AI Coaching Tool is designed to enhance employee recognition by analyzing recognition text, aligning it with the company's core values, and providing suggestions to improve recognition messaging. The provided coaching aims to eliminate fear, accommodate language barriers, and enhance recognition by offering diverse options tailored to the audience.
• AI Monitoring: AI monitors all in-platform communication channels for inclusivity, foul language, and negative sentiment to ensure the platform provides a positive experience. If content is flagged, the AI monitoring tool will prevent it from being published and give suggestions on how the user can improve the messaging to allow the recognition to be published.
• Survey Analysis: We use AI to help diagnose survey results and identify opportunities and trends. The AI tool will provide recommended strategies for admins and managers to implement, aiming to improve employee engagement, retention, and cultural alignment.
• Benchmarking: We use AI to provide open-source benchmarking data, so clients can understand how their survey results align with similarly sized companies in the same industry.
• Survey Creation: Automatically create surveys for your company using AI. Enter your survey topic and AI will automatically create an impactful survey for the client to review, approve, edit, or delete.
• Real-Time Language Translation: AI allows for instant translation of both static and dynamic content on our sites. This helps our clients remove language barriers and create a global culture of recognition.
  
  If you have questions about how Terryberry uses AI, please contact us.

Service Milestone Recognitions:

• Never miss an anniversary, milestone, birthday, or year of service with our automated and personalized recognition platform. From start to finish, we help you develop, design, and implement a custom program that improves employee engagement and excites the ones who drive your business.

Peer-to-Peer and Manager Recognition:

• Empower your team and create a positive company culture of recognition with Terryberry’s social recognition software. Peer-to-peer recognition empowers employees to recognize those mini moments that mean the most.

Manager-Driven Recognition:

• Recognition from leadership is often the most significant for employees and has the most impact in shifting a company’s culture. Our manager dashboards simplify the process by giving them all the data and capabilities they need to recognize and celebrate their team.

Points Boosting:

• Enables managers, leaders, and peers to recognize and reward those on-the-spot moments with points. Managers can’t be everywhere, but points boosting enables them to show how much they care when they see a recognition moment that they feel deserves more celebration.

Engagement Surveys:

• Our scientifically validated and supported survey platform is fully integrated within our recognition platform. Easily see how your recognition strategies are impacting employee retention, satisfaction, and the six key cultural pillars. Curious how your company benchmarks against industry peers, if your manager engagement levels impact your eNPS score, or if your points program is improving retention? Those are just a few of the dozens of validation points that Terryberry provides. The days of not knowing are over; we provide you with the data and tools necessary to prove real ROI!

Walking & Activity Challenges:

• Drive daily movement with Custom Maps for the team and individual challenges or use one of our 100+ pre-made maps. Quickly sync a wearable device, and all your movements seamlessly populate the app.

Preventative Care:

• Promote proactive health with challenges that encourage and reward screenings, flu shots, and risk assessments. Use our custom preventative challenge builder for the care that aligns with your company's goals.

Be Well Personal Assessments:

• Employees take a quick assessment and then receive short, customized content to help them manage stress, burnout, or other common challenges before they become a clinical issue.

Expert-Led Webinars:

• Offer live and on-demand sessions from certified practitioners on topics that help your employees create healthy habits.

Beyond Surface Metrics:

• Most recognition platforms stop at surface-level metrics. They count logins, track gift redemptions, and measure program participation. This approach to tracking impact and engagement provides an incomplete picture, leaving you without a means to prove business value.

Scientifically Validated:

• Terryberry’s Be Recognized platform goes beyond these basic metrics to reveal what truly matters. Our scientifically validated platform is the only solution that connects your recognition program directly to employee surveys, capturing the relationship between appreciation and how that impacts how employees feel about your organization and their intent to stay.

Measurable Improvements:

• We don’t just show who received recognition, we demonstrate how that recognition drives measurable improvements in retention rates, performance indicators, and cultural alignment. Our unified dashboard integrates recognition data with satisfaction analysis, providing actionable insights into which recognition approaches drive engagement.

Concrete ROI Evidence:

• When leadership asks about ROI, you will have concrete evidence showing exactly how your recognition investment translates to business outcomes. Compare metrics between recognized and non-recognized employees, identify emerging engagement gaps and retention risks before they affect your bottom line, and optimize your recognition strategy based on data, not guesswork.

The Clear Difference:

• The difference is clear: Other providers of employee recognition platforms may tell you who participated; Terryberry shows you what impact that participation had on the metrics that drive your business forward.

Manager Dashboards:

• Managers and team leaders can easily identify areas for improvement and compare team recognition trends against company benchmarks. Additionally, we provide them with a centralized view that highlights team members who may need more recognition, helping leaders foster a culture of appreciation, equity, belonging, and motivation.

All the capabilities they need in one location

• o Never miss important moments to recognize your team.
  o See when team members were last recognized and easily recognize individuals or the entire team without leaving the dashboard or searching for individuals in the directory.
  o Schedule e-cards or recognition messages to arrive on an employee’s birthday or service milestone.
  o Invite team members or other individuals to help celebrate a significant service anniversary.
  o See how your and your team’s recognition and engagement compare to company averages.
  

Amazon Business:

• Maximize your reward budget while giving your employees access to millions of products through Amazon’s trusted shopping experience. No markups, no limitations, just meaningful rewards that employees want.

Company Store:

• Employees can choose the company-branded swag they want, in the size and color of their choosing. All products are made and shipped directly to them with zero markups and minimal shipping.

Charitable Giving:

• Over 1.5 million charities are available for your employees to donate to and make an impact. Empowering your employees to give back and support the causes that are important to them is just another way we help you show your employees they are appreciated.

Custom Rewards:

• Have box seats that your employees would love to use? Think employees would love to cash in their points for an extra day of PTO? Then we have the solution for you, with the ability to build custom reward types like lunch with the CEO, development opportunities, and tickets to a game. There is no limit; if your employees want it, and you can fulfill it, then we can build it!

Tickets and Events:

• Whether it is locally, regionally, nationally, or throughout the globe, employees will have access to the hottest games, shows, and concerts. Through our partnership with a global ticketing company, employees can choose the event they want, their preferred seating location, and the date they would like to go.

Experiences and Travel:

• Many people put a much higher value on an experience with a loved one than on things. Leverage our experience and travel catalogs to unlock access to exclusive experiences, flights, hotels, cars, excursions, and discounted travel packages.

Custom Symbolic Awards:

• Create lasting emotional connections with custom, heirloom-quality awards crafted by our in-house artisans who blend 100+ years of expertise with your company's unique culture and values, resulting in recognition pieces employees proudly display for decades.